AI Chatbots for Educational Institutions
Fast support across all communication channels – efficient and always available
Over 100+ companies trust OMQ
Smart customer service in the education sector
In the education sector, students, participants, and prospective students expect quick answers – whether it's about courses, enrollment, or organizational questions. With OMQ, recurring inquiries are automatically resolved, the service team is relieved, and service quality is sustainably improved.
Why OMQ for Educational Institutions?
Your benefits at a glance
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🌐 24/7
AvailabilityQuestions about courses, enrollment and organization are answered at any time.
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😀 Higher
SatisfactionStudents and participants find the right information immediately.
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⚡ Efficiency
in ServiceRoutine inquiries are automated and resolved faster.
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🏢 Relief for
AdministrationStaff can focus more on individual concerns.
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✅ Consistent
AnswersEveryone receives the same, reliable information across all channels.
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🚀 Quick
StartOMQ is ready to use immediately and requires hardly any training effort.
Customer success with OMQ
Successful brands show how OMQ makes their service more efficient while improving the experience for customers.
„Since we integrated the OMQ system (we use all OMQ products), thousands of inquiries are automatically resolved.“
OMQ Chatbot - Always and everywhere accessible
Reduce your support workload and improve customer satisfaction at the same time.
Quick answers at ETH Zurich with the OMQ Chatbot
ETH Zurich receives many inquiries daily from students and staff. With the OMQ Chatbot, recurring questions about courses, enrollment and organization are automatically answered – around the clock.
OMQ Help - Helps your customers instantly
Your customers find answers to their questions independently and quickly.
Instant help in FAQ at WBS Training
OMQ Help provides participants with immediately relevant answers on the help page – even before an inquiry is submitted. This reduces the support workload and ensures satisfied users.
OMQ Contact - Receive an answer directly
Customers receive answers immediately - without waiting times!
Efficient inquiry processing at IHK Nordwestfalen in the contact form
With OMQ Contact, many questions are answered directly in the contact form. This means fewer emails reach the service team, and manual processing effort is noticeably reduced.
Typical service cases in the education sector – automatically resolved with OMQ
Enrollment &
Course Registration
Students want to know quickly how to register. OMQ provides clear information and leads directly to the appropriate process.
Exams &
Certificates
Questions about exams and certificates are part of daily routine. OMQ explains the processes transparently and reduces follow-up questions.
E-Learning &
Access Data
Login problems or questions about the learning platform occur frequently. OMQ automatically provides clear assistance.
Deadlines &
Appointments
Registration or exam deadlines often cause uncertainty. OMQ provides this information immediately – without waiting time.
Fees &
Payments
Uncertainties about fees or invoices lead to many inquiries. OMQ answers these cases directly and relieves your team.
General
Organization
From course locations to contact persons – organizational questions are frequent. OMQ provides answers immediately.
Discover other industries
Discover how OMQ automates and optimizes customer service across various industries.
Trust that counts – awarded by our customers
