Power Up Your Customer Service

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Chatbot Help Page Contact Form Ticket System Assistant Email Bot

Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike.

OMQ Help supports your customers in finding answers to their questions quickly and autonomously. With the help of OMQ’s artificial intelligence, its autocompletion, and real-time optimization, your customers will be guided directly to the correct answer.

OMQ Contact answers your service requests directly in the contact form. Your customers get an immediate answer and your customer service team does not have to reply manually. Just easily integrate OMQ Contact to your contact form.

OMQ Assist takes over your agents’ manual labor, by having AI suggest the correct answers and creating a reply email. Integrate OMQ Assist as a plugin with ease in Zendesk, Freshdesk, Salesforce, OTRS, Zammad, and other ticketing systems.

OMQ Reply analyses incoming customer emails and answers general known questions automatically. Simply integrate our email bot as a plugin in Zendesk, Freshdesk, and other ticketing systems.

Schedule a free demo

14-day trial

non-binding

Reduce 80 % of your customer requests

We support you step by step to automate over 80% of your customer service with state-of-the-art AI technology at ChatGPT level and thus significantly reduce incoming customer inquiries. Discover the numerous functions and integrations for all your channels.

Answer customer queries directly

Import your website into the knowledge base with just one click and immediately connect the help page (or the chatbot, contact form, etc.) to answer questions directly and reduce the service volume.

ChatGPT, Reports and many more

Activate ChatGPT technology to answer complex questions in natural language. Improve your performance with the comprehensive reports and use other features such as automatic translation.

All channels, All languages, Anytime

Be available to your customers at every touchpoint. You can easily connect additional products to automatically resolve questions simultaneously in the chat, on the help page, by email, in the contact form or ticket system.

Intelligent automation with AI agents

In the final step, you can use the AI Agent to automate entire customer service processes without involving employees. This allows you to achieve 80+ % automation and offer your customers excellent customer service.

OMQ Chatbot - Ready to Use: Everywhere and at Any Time

Reduce your support efforts, while simultaneously improving your customer satisfaction.

AI Chatbot

Automate Your Chat and Messenger Apps

80% of the customer service question are repetitive. With the OMQ Chatbot, these questions are answered automatically, support efforts are reduced and customer satisfaction is improved through fast and reliable customer service.

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All channels
Ready to use - everywhere and at any time

The most efficient customer service
around the clock

The OMQ GPT Chatbot on ChatGPT level

OMQ Reply - Understands your Email Inbox

You want to reply to customer e-mails in real time? OMQ Reply makes it possible.

AI Email Bot

Answer Automatically to Email Support Requests

No more unanswered emails and overflowing inboxes! OMQ Reply analyzes incoming e-mails from your customers and responds automatically to known questions. Your customers receive answers by email around the clock.

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State-of-the-art AI with Intention Recognition

out-of-the-box

self-learning

Works in over 30 languages

OMQ AI Agents - Automated workflows that simply work

The AI-based agent that understands and automates your processes.

AI Agents

Easily automate service processes

With the OMQ AI Agent you can now automate the processes that normally mean a lot of manual work for you. The OMQ AI Agent executes tasks in your backend system without the involvement of an agent.

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Cost efficient

Scalable

Reliable

Personalizable
with individually
suitable answers

EU AI Act and GDPR compliant

OMQ Help - Helps your Customers Right Away

Your customers will find answers to their questions autonomously and quickly.

Intelligent Help Page

Interactive self-service with AI

With OMQ Help, fewer requests end up in your ticket system, because customers find a solution immediately with the help of AI and the auto-completion. At the same time, you also relieve your service team, which now has more time for complex customer requests.

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Happy customers due to immediate answers ⭐⭐⭐⭐⭐

Real-time FAQ always up to date

The right design for everyone

OMQ Contact - Receive a Response Immediately

Customers receive answers immediately - without any waiting time!

Smart Contact Form

Real-time Answers for your Contact Form

With OMQ Contact, long waiting times for your customers are a thing of the past. OMQ's AI understands the intention of the customer's request and immediately displays appropriate answers. Best of all, your agents no longer have to answer manually.

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Fastest integration
Setup within 10 minutes

100%
GDPR compliant

Reduces requests and manual work of agents

OMQ Assist - Always the right solution

Answer requests in seconds with just one click.

Ticket System Assistant

Answering Assistant in Your Ticket System

Service agents have to answer the same questions over and over again. OMQ Assist takes over this manual work for your agents by suggesting the correct answers and creating response emails.

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