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Scalable customer service.

Customer service software with artificial intelligence

We improve customer service of 100+ leading companies.

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Artificial intelligence everywhere

Whether on your website or as support for your customer service agents — simply use our AI everywhere

OMQ Contact

Real-time answers with your contact form

OMQ Contact answers your service requests directly on the contact form. Your customers get an immediate response and your service staff doesn't have to answer manually.

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Screenshot OMQ Contact customer get real time answer by using your contact form

OMQ Help

Auto-searching FAQ on your help page

OMQ Help is a dynamic help page with questions and answers similar to FAQ. The search guides your customers directly to the right answer. button: More Information

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Screenshot OMQ Help AI based FAQ for your webiste

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OMQ Assist

Your assistant at work in the ticket system

OMQ Assist fits seamlessly into your ticket system. It handles the manual work of your agents by automatically creating appropriate answers.

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Screenshot OMQ Assist help service agents to work faster

OMQ Reply

Automatic responses from your email inbox

OMQ Reply analyzes incoming emails from your customers. Known questions are automatically recognized and answered with an email.

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Screenshot OMQ Reply example automatic response

OMQ Chatbot

Smart customer communication
in chats and instant messaging

The OMQ chatbot answers customer inquiries independently. Integrate it into your website, WhatsApp, Facebook Messenger, and Telegram.

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Screenshot OMQ Chatbot example chat and messenger

Caroline Schnettler

Nadine Crehl

Frank Lopez

Your Customer Success Team

We are happy to answer your questions.

Arrange a non-binding 20-minute demo presentaion with us

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