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Chatbot Help page Contact Form Ticket System Assistant Email Bot

Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike.

OMQ Help supports your customers in finding answers to their questions quickly and autonomously. With the help of OMQ’s artificial intelligence, its autocompletion, and real-time optimization, your customers will be guided directly to the correct answer.

OMQ Contact answers your service requests directly in the contact form. Your customers get an immediate answer and your customer service team does not have to reply manually. Just easily integrate OMQ Contact to your contact form.

OMQ Assist takes over your agents’ manual labor, by having AI suggest the correct answers and creating a reply email. Integrate OMQ Assist as a plugin with ease in Zendesk, Freshdesk, Salesforce, OTRS, Zammad, and other ticketing systems.

OMQ Reply analyses incoming customer emails and answers general known questions automatically. Simply integrate our email bot as a plugin in Zendesk, Freshdesk, and other ticketing systems.

Chatbots
FAQ and Help
Contact Form
Reply

We improve customer service of 100+ leading companies.

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Artificial intelligence everywhere

Whether on your website or as support for your customer service agents — simply use our AI everywhere

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OMQ Contact

Real-time answers with your contact form

OMQ Contact answers your service requests directly on the contact form. Your customers get an immediate response and your service staff doesn't have to answer manually.

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Screenshot OMQ Contact customer get real time answer by using your contact form
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OMQ Help

Auto-searching FAQ on your help page

OMQ Help is a dynamic help page with questions and answers similar to FAQ. The search guides your customers directly to the right answer. button: More Information

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Screenshot OMQ Help AI based FAQ for your webiste
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OMQ Assist

Your assistant at work in the ticket system

OMQ Assist fits seamlessly into your ticket system. It handles the manual work of your agents by automatically creating appropriate answers.

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Screenshot OMQ Assist help service agents to work faster
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OMQ Reply

Automatic responses from your email inbox

OMQ Reply analyzes incoming emails from your customers. Known questions are automatically recognized and answered with an email.

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Screenshot OMQ Reply example automatic response
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OMQ Chatbot

Smart customer communication
in chats and instant messaging

The OMQ chatbot answers customer inquiries independently. Integrate it into your website, WhatsApp, Facebook Messenger, and Telegram.

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Screenshot OMQ Chatbot example chat and messenger
Caroline Schnettler
Nadine Crehl
Frank Lopez
Your Customer Success Team

We are happy to answer your questions.

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