Real-time Answers for your Contact Form
OMQ Contact answers your service requests directly in the contact form. Your customers get an immediate answer and your customer service team does not have to reply manually. Just easily integrate OMQ Contact to your contact form.
14-day trial
non-binding
Over 100+ companies trust in OMQ
Fastest integration
Setup within 10 minutes
100%
GDPR compliant
Reduces requests and manual work of agents
Answer customer inquiries immediately with AI
Questions in the contact form are answered immediately with OMQ Contact, as OMQ's AI understands the intention of customer queries, no matter how the question is phrased. As a result, suitable answers are displayed, which means that the questions are not sent to customer service.
Our AI:
Answer customer inquiries immediately with AI
Data protection - always on the safe side
Our anonymization algorithm that removes all personal data, ensures that our AI software is data protection-compliant. Our software is developed and hosted in Germany.
100% GDPR compliant
Developed in Germany
Hosted in Germany
Data protection - always on the safe side
Fast integration
You can easily integrate the extension into your contact form within 10 minutes.
API: Copy two lines of source code on your website.
Plugin: Integrate OMQ Contact with a few clicks into your shop or your CMS system.
Reduce service requests significantly
Surprise your customers with an immediate response where they don't expect it. Not only will your customers love it but your team will also be happy about less tickets in the ticket system.
Reduce service requests significantly
The holistic system for your customer service
Automate processes and manage your service knowledge across all channels in real time
With OMQ Automator, you can now automate processes that normally involve a lot of manual work.
Explore Automator
With the central knowledge database, you can answer your customers questions more efficiently on all channels.
Explore Knowledge DatabaseWe improve customer service of 100+ leading companies.
„We use OMQ on our help and contact page and can thus answer most of our customer requests directly.“ ⭐⭐⭐⭐⭐
Meike Schönwandt Senior Manager Voice of Customer at Tchibo
“The technical integration was very easy and fast.” 🚀
Bianca Gaede Head of Customer Service at myphotobook GmbH
„Since we started using OMQ, the number of phone inquiries and emails on many daily topics has decreased.” 😊
Andreas Lindemann Deputy Head of Online Service-Center at alltours
In peak periods, there has been an 80% drop in service requests.” 👍
Thomas Raab Editor for content creation/technical documentation & video creation at KKT KOLBE
OMQ is a great system for us, with which we can evaluate customer behavior very well at any time.” 😎
Rose Schenk Head of Service Excellence at Mister Spex
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14-day trial
non-binding