Our references

Our customers include companies from e-commerce, software, marketplace, transport, industrial and public sectors.

The myphotobook Ltd. Is a phot service company.

Bicycle rentals system in different german cities.

Europe's leading supplier and specialist for doors and gates.

the Klingel group is the third largest mail-order company in Germany

„OMQ provides us with a modern and user-friendly solution that contributes to the sustained increase in efficiency and quality in service.“

Klingel Gruppe - Florian Scheel
Head of Customer Experience Solutions

Mail order pharmacy in Austria and surroundings

Marketer and developer of high-quality online games.

Citroën is a worldwide car manufacturer from France

Fermacell® is a registered trademark and a James Hardie® company.

Online pharmacy with a focus on homeopathy and natural cosmetics.

Apo-discounter has a wide range of over-the-counter medicines to cosmetics.

Transport company with over 1000 subsidiaries and headquarters in Berlin.

„In addition to OMQ Contact, we also use OMQ Assist. The administration of questions and answers in the interface is very easy.“

DB Connect - Kathrin Bergmann
Leiterin Kundenbetreuung

Online gaming portal of the German private TV channel ProSieben.

One of Germany's ten largest and most research-intensive universities.

Belongs to one of the largest publishing houses in Europe.

E-commerce company since 1999 for streetwear, sneakers and graffiti.

Mail order pharmacy with over 4 million customers.

The GEA Group AG is active in the field of special machine construction.

Holding company with multimedia software offerings.

„OMQ is the best intelligent customer service software for us. We have been using the entire product range for over 6 years and are more than satisfied.“

Magix - Jörg Wenzel
Leiter Support

Wide range of medicines and drugstore items.

Supraregional insurance platform in Germany.

Germany's leading online shop for brand garden furniture.

The start-up company, founded in 2002, is a low-priced fashion house for large sizes.

Traditional Bremen-based company for individual gifts and food specialties.

Shoe specialist for comfortable and qualitative shoes since 2016.

Leading online shop for eyewear and contact lenses in German-speaking countries.

„On average, OMQ Help answers 75% of customer enquiries, at peak times even more than 85%. A great technology and a trustworthy company.“

Brille24 - Stefan Eikhoff
Customer Service Manager

The traditional store is a German department store chain with its own online shop.

Onlineshop for hunting and sport weapons with accessories

Wenz with the slogan 'Made for me' is a fashion brand for women.

Provides healthcare products and competency for Gerneration 50+ customers.

Shoe specialist personally attuned to foot sizes and shapes since 1987.

Mona evolved from a stocking manufacturer to a women's outfitter.

Online Printing - Personalize your own fashion.

„OMQ Contact and OMQ Help have been performing above our expectations since day one.“

Shirtinator - Michael Kallenbach
Head of Customer Service

Online shop with assortment of high quality jewelery and watches.

Onlineshop sells women's fashion based on Italian trends.

Onlineshop for fashion with over 500 brands and own designer label.

ProSiebenSat.1 Media SE is a stock listed media company.

Car sharing offer of Deutsche Bahn with the largest network in Germany.

Further education provider with focus on professional development.

Online shop with more than 270 brands for Urban-Steetwear and HipHop clothing.

„OMQ is a great platform to improve customer service and raise service quality.“

Defshop - Timo Jarzembowski

Mondovino calls itself the market leader of wine trade in Switzerland.

Mediation platform for professional authors and customers.

Platform for Business Information and Commercial Register.

Largest car sharing provider in the Rhine-Main area.

Fashion lifestyle shopping platform for big sizes.

Multichannel Shop for baby equipment and baby products.

Specialist for overhauled and tested used electronics since 2008.

„With OMQ Contact, we provide 24/7 support for our customers and always guarantee consistent answers.“

Asgoogdasnew - Cindy Schmolling
Leiterin Kundenservice

High-quality telephone systems for business subjects.

Mail order for fashion, living and decoration trends.

The company merges car sharing and car rental.

Is considered as the pioneer of re-commerce for the purchase of electronics items.

Mail order company for natural textiles. All products are sustainable and fair.

Engelhorn is a family-owned fashion house company.

Globetrotter is one of Europe's largest outdoor retailers.

„Since we have implemented OMQ Contact on our website, we intercept more than 50% of our customer enquiries every month.“

Globetrotter - Omied Sagedie
Head of Customer Service

Europe's leading platform for insurance in e-commerce.

Flixbus is a private bus company in Europe.

Family-run international shoe trade.

Formerly N24 reports on news and current events.

Personnel service provider with 210 branches.

Online platform and legal advice for Internet law.

Belongs to one of the world's leading ink manufacturers.

„We use OMQ Help to make our Troubleshooting Guide digitally available to our customers.“

Siegwerk - Christoph Barniske
Head of Digital Business

Worldwide multi-technology company.

Stollfuß Media Group with software offers in the area of taxes.

Online map service and navigation of Nokia Group.

Germany-wide food ordering platform for private individuals and companies.

Leading multi-channel supplier of designer furniture.

Online shop for high quality furniture, lighting and decoration.

Online mail order company for high quality furniture and home accessories.

Labor cost optimization - modernizes employee bonus programs.

Free trial version

With only little effort you can reduce your service volume by half.

  • 14-day trial

  • Simple setup

  • Can be cancelled at any time