Element to keep tailwind classes

NEW: OMQ´s beta chatbot on ChatGPT / GPT-4 level

About the chatbot



OMQ Help

Dynamic And Self-optimizing Help Page

OMQ Help supports your customers in finding answers to their questions quickly and autonomously. With the help of OMQ’s artificial intelligence, its autocompletion, and real-time optimization, your customers will be guided directly to the correct answer.

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We improve customer service of 100+ leading companies.

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Straight to the solution via autocomplete

OMQ's AI directly guides your customers to a suitable solution with intelligent auto-completion. The software knows what the next possible search combinations are and displays them.

Happier customers because they find an answer immediately
Fewer requests in your ticket system
Reduced manual work for your service agents
Autocomplete in FAQ\´s

Real-time FAQ always up to date

Does your customer service receive a particularly large number of questions about a specific topic? With the help of OMQ's Artificial Intelligence, OMQ Help places currently relevant entries at the top in real time, so that customers don't even have to search and your FAQ is always up-to-date.

Finding solutions at the speed of light
Real-time optimization
Real-time answers in FAQ\´s

The right design for everyone

Design OMQ Help as you like it. You can easily adapt OMQ Help to your corporate design without IT resources. In the user interface, you can easily change text and categories as well as colors and displays yourself.

Red, green or blue? Round or square? OMQ Help adapts.
Showcase of custom design

Find FAQs with Google

OMQ Help can be used with SEO, which means your FAQs will be initiated by search engines and on top of that will also show up as Google FAQ Extensions. In addition, each question has its own URL and individual FAQs can be linked and placed anywhere on the website.

FAQ with SEO

Easy process automation

OMQ Help automates complex processes and makes them more efficient. Forms can be created and integrated into answers for example. Customers enter relevant data and the OMQ system executes tasks directly in your backend system without your agents being involved.

Provide details of a complaint
Complete a registration directly
many more use cases
Help Automator
screenshot preview myphotobook

Integration d|o|m

bühnenlogo magix
An elementary building block for the quality of our service at myphotobook and fotokasten is OMQ's knowledge management..
Deutsche Online Medien GmbH - Damir Svalina
Managing Director Marketing & Operations
More on the case study

Very easy

Whether small or big, young or old, each of your customers will find what they are looking for on your new help page.


Happy customers

Your customers will no longer have to spend a lot of time looking for solutions, they will easily find them.


More purchases

Customers who receive an immediate response will also make a purchase from you..

Free trial version

With only little effort you can reduce your service volume by half.

  • 14-day trial

  • Simple setup

  • Can be cancelled at any time