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OMQ Chatbot

Automate Your Chat and Messenger Apps

80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps.

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We improve customer service of 100+ leading companies.

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State-of-the-art AI with Intention Recognition

OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers.

Flags of supported languages

Automate Service Processes

Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system. Automate queries such as:

Change address or personal data
Request order status and information
Subscribe or cancel a contract
and 1,000 other use cases

Ready to Use - Everywhere and at Any Time

The OMQ Chatbot does not need to be trained and thanks to its ready-to-go dialogues it can be used immediately. The integration into your chat system is foolproof and only takes 10 minutes. Integrate the OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger and as a plugin in Userlike or Zendesk.

Supported chat messenger Supported chat messenger

Modes of Behavior and Agent Forwarding

If customers have a complex request, the chatbot recognizes this and can forward the customers directly to a service agent. You can easily decide on the different bot behavior modes, such as service times or firewall (chatbot is only online at certain times or 24/7).

A Chatbot for Every Industry

With the help of the OMQ Chatbot, we support our customers from all industries to provide the best customer service around the clock, increase customer satisfaction and relieve the service team.

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Icon energy sector Energy
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Icon education sector Education
Icon travel sector Travel
Icon software sector Software
Icon financial services Finance
Icon transport sector Transport
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Over 100+ companies trust in OMQ

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24/7, 365 days

You are hiring an employee into the team, who needs no sleep or vacation.

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Fast integration

You can easily integrate the extension into your chat system within 10 minutes.

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Lower service volume

Not only are your customers happy, but you will also enjoy less work.

Free trial version

With only little effort you can reduce your service volume by half.

  • 14-day trial

  • Simple setup

  • Can be cancelled at any time