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The AI software for
automated customer service

With OMQ, you can automate your customer communication, reduce support effort, and provide immediate responses – for measurably higher customer satisfaction. Across all channels, around the clock.

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Chatbot
Product Icon Product Icon AI
Email Bot
Product Icon Product Icon AI
Agents
Product Icon Product Icon Intelligent
Help Page
Product Icon Product Icon Smart
Contact Form
Product Icon Product Icon Ticket System
Assistant
Chatbots
Reply
AI Agent
FAQ and Help
Contact Form
Assist

We improve customer service of 100+ leading companies.

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OMQ Chatbot - Ready to Use: Everywhere and at Any Time

Reduce your support efforts, while simultaneously improving your customer satisfaction.

AI Chatbot

Automate Your Chat and Messenger Apps

80% of the customer service question are repetitive. With the OMQ Chatbot, these questions are answered automatically, support efforts are reduced and customer satisfaction is improved through fast and reliable customer service.

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All channels
Ready to use - everywhere and at any time

24/7

The most efficient customer service
around the clock

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The OMQ GPT Chatbot on ChatGPT level

OMQ Reply - Understands your Email Inbox

You want to reply to customer e-mails in real time? OMQ Reply makes it possible.

AI Email Bot

Answer Automatically to Email Support Requests

No more unanswered emails and overflowing inboxes! OMQ Reply analyzes incoming e-mails from your customers and responds automatically to known questions. Your customers receive answers by email around the clock.

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State-of-the-art AI with Intention Recognition

Automation the easy way
out-of-the-box
self-learning
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Works in over 30 languages

OMQ AI Agents - Automated workflows that simply work

The AI-based agent that understands and automates your processes.

AI Agents

Easily automate service processes

With the OMQ AI Agent you can now automate the processes that normally mean a lot of manual work for you. The OMQ AI Agent executes tasks in your backend system without the involvement of an agent.

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Cost efficient
Scalable
Reliable
Happy customers

Personalizable
with individually
suitable answers

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EU AI Act and GDPR compliant

OMQ Help - Helps your Customers Right Away

Your customers will find answers to their questions autonomously and quickly.

Intelligent Help Page

Interactive self-service with AI

With OMQ Help, fewer requests end up in your ticket system, because customers find a solution immediately with the help of AI and the auto-completion. At the same time, you also relieve your service team, which now has more time for complex customer requests.

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Happy customers

Happy customers due to immediate answers ⭐⭐⭐⭐⭐

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Real-time FAQ always up to date

The right design for everyone

FAQs in various designs

OMQ Contact - Receive a Response Immediately

Customers receive answers immediately - without any waiting time!

Smart Contact Form

Real-time Answers for your Contact Form

With OMQ Contact, long waiting times for your customers are a thing of the past. OMQ's AI understands the intention of the customer's request and immediately displays appropriate answers. Best of all, your agents no longer have to answer manually.

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10 min

Fastest integration
Setup within 10 minutes

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100%
GDPR compliant

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Reduces requests and manual work of agents

OMQ Assist - Always the right solution

Answer requests in seconds with just one click.

Ticket System Assistant

Answering Assistant in Your Ticket System

Service agents have to answer the same questions over and over again. OMQ Assist takes over this manual work for your agents by suggesting the correct answers and creating response emails.

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85%

85% faster response time
Agents answer more emails in less time.

Callcenter agents

All agents respond with
the same level of quality.

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Highest customer satisfaction
and minimal waiting time.

OMQ Support Team

Ready to start?
We are happy to support you!

Schedule a free demo
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The holistic system for your customer service

Automate processes and manage your service knowledge across all channels in real time

OMQ AI Agent Product
AI Agent Automate Your Service Processes

With OMQ AI Agent, you can now automate processes that normally involve a lot of manual work.

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OMQ Knowledge Database Product
Knowledge Database All Channels - One Knowledge Base

With the central knowledge database, you can answer your customers questions more efficiently on all channels.

Explore Knowledge Database

Over 100+ companies trust in OMQ

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Start your free trial now

Create a free test account now in just a few steps

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