Sven Engelmann
My name is Sven Engelmann, I am one of the managing directors and lead the economic component of OMQ. Planning, organizing, and doing thousands of things at the same time, which the operative business entails, determine my daily routine. In addition, I am responsible for communication with our customers and build up networks. In OMQ Magazine I am mainly represented under Professional Voices. I conduct interviews with our customers, and I am also an expert in podcasting, e.g. about chatbots or automation.
My name is Sven Engelmann, I am one of the managing directors and lead the economic component of OMQ. Planning, organizing, and doing thousands of things at the same time, which the operative business entails, determine my daily routine. In addition, I am responsible for communication with our customers and build up networks. In OMQ Magazine I am mainly represented under Professional Voices. I conduct interviews with our customers, and I am also an expert in podcasting, e.g. about chatbots or automation.
Latest posts by Sven Engelmann
We love customer service
For 10 years we have been pioneers in the field of customer service automation and artificial intelligence. In the last years we have gained so much expert knowledge and experience with our customers that we would like to share this knowledge with you here.
Yasmin Altmann
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Read all articlesMagazine Newsletter
Always the latest tips and tutorials to improve and optimize your customer service.