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Yasmin Altmann

I am Yasmin, 19 years old and I study English and Cultural Studies at Humboldt-University. I love music and enjoy going abroad for concerts. Also, I've been writing texts ever since I was little - no matter if it's articles or stories! At OMQ, I write articles all about AI, communication and customer service automation. I like our working climate at OMQ, because we help and learn from each other, which makes our texts entire teamworks.

I am Yasmin, 19 years old and I study English and Cultural Studies at Humboldt-University. I love music and enjoy going abroad for concerts. Also, I've been writing texts ever since I was little - no matter if it's articles or stories! At OMQ, I write articles all about AI, communication and customer service automation. I like our working climate at OMQ, because we help and learn from each other, which makes our texts entire teamworks.

Latest posts by Yasmin Altmann

News

Case Study – Elektro Wandelt Answers Questions 24/7 in Chat and Messenger Apps with the OMQ Chatbot

Where have all the customers gone?

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Where have all the customers gone?

On a warm spring day, a large crowd had gathered around Mr. Meyer’s store. This meant that its new advertisement must have been a full success, and it was finally paying off. With…

OMQ Rooftop Event 2021 - Customer service with vision

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OMQ Rooftop Event 2021 - Customer service with vision

A year has passed since our last OMQ Rooftop Event and a lot has happened since then. We would like to thank one more time our guests from last year for the wonderful evening…

OMR and OMQ show how you can turn your customer service into a powerful marketing tool

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OMR and OMQ show how you can turn your customer service into a powerful marketing tool

“Good customer service is marketing.” - that is the subtitle of our masterclass at OMR. The master class our CEO Matthias Meisdrock made, was all about customer service. And of…

About us

We love customer service

For 10 years we have been pioneers in the field of customer service automation and artificial intelligence. In the last years we have gained so much expert knowledge and experience with our customers that we would like to share this knowledge with you here.

Yasmin Altmann

Yasmin Altmann

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Sophie Rodriguez Flechas

Sophie Rodriguez Flechas

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Caroline Schnettler

Caroline Schnettler

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