Automatically resolve up to 80% of your sweap requests
OMQ integrates seamlessly with sweap and answers appointment requests fully automatically — show free slots, book appointments, provide event information. Seamlessly integrated, ready to use immediately.
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Instant answers for your customers — around the clock
Appointment requests come in daily, around the clock — and cost your team valuable time: When are free slots available? How do I register? What happens at my appointment? OMQ solves this: appointment requests are automatically recognised, the relevant data is retrieved from sweap and the answer is delivered immediately — without your team having to intervene.
sweap is a modern event management software for digital and hybrid events, developed in Germany. OMQ connects natively to sweap and answers event-related inquiries fully automatically — from appointment information to event details.
What you gain from day one
⏱Instant answers, around the clock
Customers receive answers in under a second – even outside business hours, without agent involvement. OMQ works 24/7.
📅Book and manage appointments automatically
OMQ recognises the request, retrieves free slots directly from sweap and books appointments independently — fully automatically, without manual intervention.
🧠AI that understands instead of just searching
OMQ analyses the meaning behind a request, not just keywords. Even unusually phrased questions are correctly identified and answered.
🗄One knowledge base for all channels
Enter knowledge once – automatically available in chat, email and contact form. No duplicate maintenance, no inconsistencies.
How OMQ works with sweap
Popular Use Cases
Answer and book appointment requests instantly
OMQ recognises the request, retrieves available slots directly from sweap and confirms the booking fully automatically — in under a second, without your team having to intervene.
More Use Cases
Book consultation appointment instantly
Students or prospective students ask for a consultation appointment. OMQ retrieves free slots directly from sweap, suggests available times and books the appointment fully automatically — without waiting, without follow-up questions.
Show available appointments in real time
Patients ask about available appointments. OMQ retrieves the currently available slots directly from sweap and shows them immediately — precisely, up to date and without manual checking.
Provide government appointments automatically
Citizens ask about available appointments at the office. OMQ retrieves free slots from sweap and provides them immediately — around the clock, without waiting on the phone.
+ More use cases individually adaptable depending on setup: send appointment reminders, manage appointment changes, provide event information and more.
Suitable for all industries
Tourism
Financial sector
Energy
and more
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Frequently asked questions about the OMQ Sweap integration
How can I automatically answer appointment requests in sweap?
Recurring appointment requests such as available slots, booking confirmations or event information can be answered fully automatically without manual intervention using AI-powered automation. OMQ recognises the request, retrieves available appointments directly from sweap and answers fully automatically — in under a second, around the clock.
How do I reduce manual appointment scheduling with sweap?
Manual appointment scheduling costs teams valuable time every day. With OMQ and sweap, customers can view available slots around the clock and book directly — without email back-and-forth, without waiting. OMQ retrieves free appointments directly from sweap and confirms bookings fully automatically.
What does OMQ automate with the sweap integration?
AI-powered solutions like OMQ can take over various tasks with the sweap integration: show free slots, book and confirm appointments, provide event information and manage appointment changes — fully automatically, without agent involvement. OMQ retrieves the data directly from sweap and answers inquiries in under a second.
Does OMQ replace our sweap?
No — OMQ does not replace sweap, it complements it. sweap remains your central calendar or event system, OMQ works in the background and answers appointment requests automatically. Your team continues to see all bookings and intervenes when needed.
In which industries is sweap used with AI automation?
sweap is particularly frequently used by companies and organisations planning digital and hybrid events. AI-powered appointment automation with OMQ is particularly used in education, corporate events and public administration. sweap is a German event management software focused on GDPR-compliant guest management for digital and hybrid events.
Does OMQ also work with other calendar systems?
Yes — OMQ is not limited to sweap. In addition to sweap, OMQ also integrates with Google Calendar and Calendly. OMQ can also be used across channels — in chat, email, helpdesk and more.