Automatically resolve up to 80% of your HubSpot requests
OMQ integrates seamlessly with HubSpot and answers customer inquiries fully automatically — retrieve customer data, execute changes, answer immediately. Seamlessly integrated, ready to use immediately.
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Instant answers for your customers — around the clock
Support teams spend valuable time every day manually searching and updating customer data in the CRM. The same requests keep coming in — status queries, address changes, account information. OMQ solves this: customer inquiries are automatically recognised, the relevant data is retrieved from HubSpot and the answer is delivered immediately — without your team having to intervene.
HubSpot is an all-in-one platform for CRM, marketing and customer service, known for its intuitive usability. OMQ connects natively via the HubSpot API and automates customer inquiries directly from the CRM environment.
What you gain from day one
⏱Instant answers, around the clock
Customers receive answers in under a second – even outside business hours, without agent involvement. OMQ works 24/7.
⚡Retrieve and update customer data automatically
OMQ recognises the request, retrieves customer data directly from HubSpot and independently executes changes — address updates, status queries, account changes.
🧠AI that understands instead of just searching
OMQ analyses the meaning behind a request, not just keywords. Even unusually phrased questions are correctly identified and answered.
🗄One knowledge base for all channels
Enter knowledge once – automatically available in chat, email and contact form. No duplicate maintenance, no inconsistencies.
How OMQ works in your HubSpot
Popular Use Cases
Retrieve and update customer data instantly
OMQ recognises the request, retrieves the relevant customer data directly from HubSpot and answers fully automatically — or executes changes such as address updates directly, without your team having to intervene.
More Use Cases
Retrieve order history instantly
Customers ask about their order history or the status of a previous order. OMQ retrieves the data directly from HubSpot and answers fully automatically — precisely, consistently and without waiting.
Update contract data in real time
Customers want to update personal data or contract information. OMQ recognises the request, executes the change directly in HubSpot and confirms immediately — without manual intervention.
Retrieve account status instantly
Customers ask about their account status, licence information or contract duration. OMQ retrieves the current data directly from HubSpot and answers fully automatically — around the clock, without agent involvement.
+ OMQ can also provide requests as a ready-made draft for your team or automatically forward them to the responsible team. Individually adaptable depending on branch and setup.
Suitable for all industries
Tourism
Financial sector
Energy
and more
Ready to automate your support?
Discover how OMQ fits into your customer service workflow.
Results that convince
Already trusted by over 150 companies
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Frequently asked questions about the OMQ HubSpot integration
How can I automatically use HubSpot customer data for support?
With AI-powered automation, customer data from HubSpot can be used directly to automatically answer inquiries. OMQ recognises the request, retrieves relevant customer data such as order history, contract status or account information from HubSpot and answers fully automatically — without your team having to manually search in HubSpot.
How do I reduce manual HubSpot queries in my support team?
Manual HubSpot queries cost support teams valuable time every day. Standard inquiries such as status queries, address changes or account information can be answered fully automatically from HubSpot. OMQ retrieves customer data directly and answers inquiries in real time — allowing your team to focus on more complex issues.
What does OMQ automate in HubSpot?
AI-powered solutions like OMQ can take over various tasks in HubSpot: retrieve customer data, display order history, update address and contract data and query account status — fully automatically, without agent involvement. OMQ retrieves the data directly from HubSpot and answers customer inquiries across industries in under a second.
Does OMQ replace our HubSpot?
No — OMQ does not replace HubSpot, it makes it smarter. HubSpot remains your central CRM system, OMQ works in the background and uses the existing customer data for automatic answers. Your team continues to work as usual — OMQ reduces the manual effort.
In which industries is HubSpot used with AI automation?
HubSpot is particularly frequently used by growing companies that want to combine CRM, marketing and service in one platform. AI-powered CRM automation with OMQ is particularly used in e-commerce, SaaS and service companies. HubSpot is used by over 150,000 companies worldwide and is known for its intuitive usability.
Does OMQ also work with other CRM systems?
Yes — OMQ is not limited to HubSpot. In addition to HubSpot, OMQ also integrates with Salesforce, Pipedrive and Greyhound. OMQ can also be used across channels — in helpdesk, chat, email and more.