OMQ Carrier Integrations — answer shipment inquiries automatically

DHL is the largest parcel service provider in the DACH region. OMQ retrieves shipment data directly from the DHL system and answers questions about parcel status fully automatically, no agent needed.

DPD is a leading express delivery service for B2C and B2B. OMQ connects natively and answers tracking inquiries immediately, the AI Agent retrieves the current delivery status and delivers it directly.

GLS is a European parcel service with a strong presence in the DACH region. OMQ answers shipment inquiries fully automatically, your support team does not need to intervene for standard questions.

Hermes is one of the most widely used parcel services in e-commerce. OMQ automatically recognises questions about shipment status and answers them in real time, around the clock.

UPS is an international express and parcel service with global reach. OMQ retrieves UPS tracking data and answers status inquiries fully automatically, for fast and consistent support.