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Lucy joined OMQ in 2017 after studying linguistics. Her focus was on data analysis, customer service request evaluation, and chatbot analytics. Her expertise in AI-driven customer service shaped many of our blog articles and How-To’s. Her articles are still available on the blog.
Latest posts by Lucy Kabelitz
We love customer service
For 10 years we have been pioneers in the field of customer service automation and artificial intelligence. In the last years we have gained so much expert knowledge and experience with our customers that we would like to share this knowledge with you here.

Yasmin Altmann
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Matthias Meisdrock
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Sophie Rodriguez Flechas
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