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Caroline Schnettler

I am Caro, and since 2018 I am content and event manager at OMQ. In addition to film studies, I am also eager about new technologies. A perfect combination for our newest section „Scary New World“. In addition to the exciting stories about AI, chatbot, self-service and Co., which I develop together with my colleagues, I am responsible for the various event series, workshops and partner meetings at OMQ on the topic of customer service automation.

I am Caro, and since 2018 I am content and event manager at OMQ. In addition to film studies, I am also eager about new technologies. A perfect combination for our newest section „Scary New World“. In addition to the exciting stories about AI, chatbot, self-service and Co., which I develop together with my colleagues, I am responsible for the various event series, workshops and partner meetings at OMQ on the topic of customer service automation.

Latest posts by Caroline Schnettler

Helping Hands

3 Steps to Effectively Reduce Your Ticket Backlog in Customer Service

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About us

We love customer service

For 10 years we have been pioneers in the field of customer service automation and artificial intelligence. In the last years we have gained so much expert knowledge and experience with our customers that we would like to share this knowledge with you here.

Yasmin Altmann

Yasmin Altmann

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Sophie Rodriguez Flechas

Sophie Rodriguez Flechas

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Caroline Schnettler

Caroline Schnettler

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